Advanced UK Business Call Solutions
Choose Hashtag Telecoms for top-quality business telephony with no long-term contracts and a range of advanced features included at no extra cost.
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Stay connected and productive with the best in class call solutions
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Enjoy the convenience and cost-savings of core features included for free
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30-day rolling contracts with no long-term commitments!
Feature Rich
Comprehensive Business Phone Number Management Solutions
We offer a variety of advanced business call solutions at no extra cost, and we are always working to improve and stay current with the latest technology. Our goal is to provide our customers with everything they need to effectively manage their business phone numbers.
In Hours Routing
Directs UK calls to specific destinations based on business hours. Improves efficiency and customer service.
Out of Hours Routing
Directs UK calls to voicemail or after-hours answering service outside of normal business hours.
Welcome Message
Plays a personalised greeting for callers & directs them to the appropriate department or extension. Enhances professional image
Call Whisper
Identify the difference between a business or personal call. An announcement message will state `Business Call` when you answer.
Number Presentation
Identify an incoming business call by displaying your business telephone number as the incoming call.
Voicemail to Email
Divert calls to voicemail when you are busy or cannot answer and receive them as audio attachments via email.
Missed Call Alerts
Receive an email alert for every business call you are unable to answer and call your customers back when it’s more convenient.
Date Exceptions
Create different call routing configurations in advance for particular dates. Save time rushing to set-up holiday hours last minute!
Caller Exceptions
Create different call routing configurations for specific customers or simply block numbers. For example, route VIPs to a different number.
Call Recording
Record your calls for quality and training purposes. Retrieve your recordings via email or store them online.
Mid-call Transfer
Transfer a live call to another number with ease with our mid-call transfer feature. You can even stay on the call too.
Call Queuing
Perfect if you receive multiple business calls. Put your callers in a queue with music and/or announcements.
Call Analytics
Improve customer service and increase sales by providing insights on call performance and customer interactions.
Version History
Easily switch between your call routing configurations. Version history is available to restore to a previous version if required.
Automations (coming soon)
Automations is a feature that lets businesses control their business numbers and call solutions automatically, saving time and effort.